Last Updated: December 2025
Thank you for shopping with Unique Shop CN. We strive to provide quality products and smooth service to all our customers. Please read our Refund Policy carefully before making a purchase.
1. No Money-Back or Product Change
We do not offer:
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Cash refunds
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Product exchanges
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Product returns for personal preference
Once an order is placed and delivered, it is considered final.
2. No Refund After Delivery
After successful delivery of your product,
no refund, no return, and no exchange will be accepted for any reason (including size issues, color preference, or change of mind).
3. Valid Refund Scenarios
We only provide refunds under the following conditions:
a) Duplicate Payment
If you are charged more than once for the same order due to a technical or payment gateway issue, we will refund the extra amount after verification.
b) Technical System Fault
If a system error, server glitch, or technical fault causes incorrect billing or payment processing, a refund will be issued.
c) Order Cannot Be Delivered
If we are unable to deliver your ordered product for any reason, you will receive a full refund for the undelivered items.
All valid refunds will be processed after internal review and confirmation.
4. Refund Process
To submit a refund claim, please email us at:
📧 care@uniqueshopcn.com
Please include:
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Your full name
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Order ID
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Phone number
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Payment proof (screenshot/transaction ID)
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Reason for refund request
We may contact you for additional verification.
5. Refund Timeline
Once approved, refunds are typically processed within 7 working days.
Processing time may vary depending on your bank or payment service provider.
6. No Refund for Discounted or Promotional Items
Items purchased during sales, promotions, or special discounts are strictly non-refundable unless they fall under the valid refund scenarios listed above.
7. Compliance With Bangladesh Regulations
All refund decisions will follow the relevant consumer protection and digital commerce guidelines applicable in Bangladesh.
8. Contact Us
For refund-related concerns, please reach out to:
📧 care@uniqueshopcn.com
We are here to assist you.